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Streamlined Courtesy Hold Policy
We are pleased to share an update to our courtesy hold policy aimed at providing a more streamlined booking experience, making your bookings easier to manage, and encouraging your clients to finalize their reservations earlier.
Starting on October 28, we will be adjusting the maximum allowed courtesy hold period to 5 days. This change is designed to simplify the booking process across all channels, ensuring that both you, as the advisor, and your guests have access to the most accurate inventory across our fleet. Please note that any booking created before October 28th will be honored under the existing option date policy.
New Courtesy Hold Guidelines:
0 hold days for sailings departing within 0 to 30 days
1 hold day for sailings departing within 31 to 45 days
2 hold days for sailings departing within 46 to 90 days
5 hold days for sailings departing within 91 days or more
Please note that we will no longer support extensions for the option date.
To avoid automatic cancellations, please ensure that the required deposit is received by the option date, prior to the automatic process running at 11:00 PM EDT each night.
This update impacts FIT bookings only; group bookings will continue to follow the existing group deposit schedule.